Sometimes it’s hard to get things right; sometimes it’s hard to get things even sort of right. We pride ourselves on foresight, on our ability to anticipate the future results of our decisions, but it’s often more hubris than skill. Unintended consequences have a way of interpolating themselves like bushes in a forest while we, so focussed on the trees, see only empty spaces –shadows- in between.
Examples are not hard to find. Just think of the well-intentioned introduction of cane toads to Australia from Hawaii in 1935 to control the cane beetles. Unfortunately, the toads contain a toxin that is deadly to many animals so they have escaped effective predation and their numbers have skyrocketed.
But unexpected problems can also arise at work with employers’ attempts to adapt to the domestic problems that occur from time to time in employees with families. Things like needing to take a child to the doctor, or having to pick her up from day care don’t often happen with childless singles in the office.
I have to say that I would have assumed that thoughtfulness of this sort would have few major adverse repercussions for the employer –workers able to balance job and family equitably might well be better, more satisfied employees. After all, a reward given, is a debt owed. So, I was surprised to discover another side to this family-friendly benevolence as outlined in a BBC news item: http://www.bbc.com/capital/story/20170814-how-to-say-no-at-work-when-you-dont-have-kids?
‘Colleagues with children were […] prioritised when it came to taking their preferred vacation dates, […] while fellow single or childless workers struggled to get time off to care for elderly relatives or were asked to go on more frequent business trips.’ It’s obviously a challenge to separate envy –or resentment- from genuine favouritism and ‘While it’s tricky to nail down concrete statistics that prove how much singles might be being indirectly penalized in the workplace, a recent UK study of 25,000 workers found that two thirds of childless women aged 28 to 40 felt that they were expected to work longer hours.’
‘During research for his book Going Solo, Eric Klinenberg, a professor of sociology at New York University interviewed hundreds of single people in Europe and America and discovered “there was widespread perception that singles became the workhorses in corporate offices”’
‘Bella DePaulo, a professor of psychology at the University of California, Santa Barbara, explores the phenomenon in her books and studies, and coined the word “singlism” to pin down the stigmatisation, negative stereotyping and discrimination against singles that she believes is widespread in the workplace and society at large. She argues that many many employers are missing a trick when it comes to single employees, who, far from being lonely and isolated, are actually more likely to be actively engaged in their communities and have strong relationships with friends who “feel like family, even if they are not family in the traditional sense”’.
Unfortunately, the issue is hydra-headed. ‘“There’s a difference in perspective between people who are parents and people who aren’t. If you aren’t a parent, you really can’t see how that changes your life and your priorities,” says Jonas Almeling, a former entrepreneur turned Head of Innovation for a Sweden’s export and trade agency, who is a father-of-one. “I would definitely not have the same flexibility for someone saying ‘oh sorry I am off kayaking’ compared to someone doing a pick-up from kindergarten,” he argues.’
And yet, both parents and singles can be tempted to abuse the kindness –or naïveté- of a forgiving boss. Many years ago, when I was in my salad days and green in judgement, I started my obstetrical specialty practice and hired a young single mother as secretary on the recommendation of a friend. We got along well, and she proved a reassuring presence for my freshling patients. But she seemed to get a lot of ‘colds’ and migraines, however, and often I would only know about when I found a strange woman, a friend of hers usually, standing somewhat befuddled behind the front desk and wondering just who I was when I walked through the door.
I have to say in Martha’s defense, she certainly had nice friends and they all did admirable fill-ins, but I spent as much time coaching them on their duties as I did with the patients. I knew from my training that new mothers had a lot to cope with and, I supposed, especially single parents, so I would usually just shrug, smile at the new receptionist, and introduce myself. After a while, I got to know some of the replacements, and the office got easier. In fact, when change is common, it no longer surprises, and to tell the truth, I normalized it in my mind.
But one of my new obstetrical patients didn’t, and because of some early pregnancy problems she ended up seeing me weekly for a while.
Normally bubbly and talkative, one day Janice was unusually quiet as I led her down the corridor from the waiting area to my office, and before she sat down, she carefully closed the door behind her. “Who is it this time?” she said, and promptly placed a fake smile on her face.
I didn’t understand the question at first and merely raised an eyebrow in response.
“It was Helen last week, and Brava the week before… Come to think of it, I think I saw this one a few weeks ago…” Her eyes hovered over my face for a moment before landing.
“Martha, is supposed to be my fulltime secretary,” I explained. “She seems to call in sick a lot… Single mother, stuff, I think.”
A sardonic smile replaced the fake one. “Have I met her yet?”
I tried to remember, but couldn’t. “She has short, blond hair, and often wears a blue ribbon around her neck, I think…”
Her eyes slid down my face and stopped at my lips –to see if I was serious, I suppose. “I’m a single mother, doctor,” she said and shook her head slowly. “Well, I will be at any rate, I hope…” She sighed and glanced out the window behind me for a second or two. “And even with all the vomiting, I manage to go to work most days.”
I smiled and shrugged. “Martha shows up a lot…” But Janice could see I was struggling with the defence.
She glanced at a picture on the wall. “How old is her child?”
I shrugged again, this time to cover for the fact that I couldn’t remember. But I think Janice understood. “Uhmm, somewhere around 3 or 4 I think…”
“And does she live alone?”
I did remember that –her roommate sometimes filled in for her. “No, she shares a condo with a friend…”
Janice’s eyebrows both crept upward and her eyes twinkled mischievously. “Ever phone to find out how she’s doing?” She blinked as she suppressed a word that I could see being pulled back into her mouth in the nick of time.
I shook my head. “You almost asked ‘to find out what she’s doing’, didn’t you…? No, I trust her.”
Janice laughed. “Sometimes an employer phones because he’s concerned about his staff. Trust has nothing to do with it.” Her face brightened even more. “And by the way, I’m feeling a lot better nowadays. Maybe I can go back to monthly visits, eh?” she added. “I’ve been missing too much work lately.” And then she winked at me playfully. “Phone her, eh?”
But I didn’t, you know. I think I was too embarrassed; I liked Martha, and I suppose I didn’t want to catch her in a lie. Anyway, she resigned a few weeks later, and sent me a little potted areca palm for my desk to thank me for my patience with her.
The next month, when Janice saw it on my desk, she asked about it.
“Present from Martha –my former secretary,” I figured I’d better explain ‘former’. “She sent it as a thank you present when she resigned.”
Janice was quiet for a moment. “You didn’t phone her, did you?” Her eyes interrogated me briefly – but they knew…
I shook my head.
Then she sighed, and the slightest wisp of a smile surfaced for a second beneath those wise, experienced eyes.